Skilled interpersonal communication : research, theory, and practice / by Owen Hargie and David Dickson.
Material type:
TextPublication details: London : Routledge, c2003Edition: [Rev. and updated ed.]Description: p. cmISBN: - 0415227208 (pbk.)
- 0415227194 (hbk)
- 302.3/4 21
- BF637.C45 H33 2003
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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Book
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University Library Regular Circulation | Circulating | BF637 C45 H33 2003 (Browse shelf(Opens below)) | Available | 3UPML00015234 |
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| BF637.C45 D49 1998 BF637.C45 D49 1998 The interpersonal communication book / | BF637 C45 D49 2001 The interpersonal communication book / | BF637 C45 D49 2001 The interpersonal communication book / | BF637 C45 H33 2003 Skilled interpersonal communication : research, theory, and practice / | BF637 C45 I58 1998 Interplay : the process of interpersonal communication / | BF637.C45 M64 1977b Manwatching : a field guide to human behavior / | BF637 C45 T72 1991 Interpersonal communication / |
Includes bibliographical references and index.
Introduction : the importance of interpersonal skills -- Interpersonal communication : a skill-based model -- Nonverbal communication -- Rewarding and reinforcing -- Questioning -- Reflecting -- Listening -- Explaining -- Self-disclosure -- Set induction and closure -- Assertiveness -- Influence and persuasion -- Negotiating -- Groups and group interaction -- Concluding comments.
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