Skilled interpersonal communication : research, theory, and practice /
Hargie, Owen.
Skilled interpersonal communication : research, theory, and practice / by Owen Hargie and David Dickson. - [Rev. and updated ed.]. - London : Routledge, c2003 - p. cm.
Includes bibliographical references and index.
Introduction : the importance of interpersonal skills -- Interpersonal communication : a skill-based model -- Nonverbal communication -- Rewarding and reinforcing -- Questioning -- Reflecting -- Listening -- Explaining -- Self-disclosure -- Set induction and closure -- Assertiveness -- Influence and persuasion -- Negotiating -- Groups and group interaction -- Concluding comments.
0415227208 (pbk.) 0415227194 (hbk)
2002153984
Interpersonal communication.
BF637.C45 / H33 2003
302.3/4
Skilled interpersonal communication : research, theory, and practice / by Owen Hargie and David Dickson. - [Rev. and updated ed.]. - London : Routledge, c2003 - p. cm.
Includes bibliographical references and index.
Introduction : the importance of interpersonal skills -- Interpersonal communication : a skill-based model -- Nonverbal communication -- Rewarding and reinforcing -- Questioning -- Reflecting -- Listening -- Explaining -- Self-disclosure -- Set induction and closure -- Assertiveness -- Influence and persuasion -- Negotiating -- Groups and group interaction -- Concluding comments.
0415227208 (pbk.) 0415227194 (hbk)
2002153984
Interpersonal communication.
BF637.C45 / H33 2003
302.3/4