Skilled interpersonal communication : research, theory, and practice / by Owen Hargie and David Dickson.

By:

Hargie, Owen

Contributor(s):

Dickson, David, 1950-

Material type: Text

TextPublication details: London : Routledge, c2003Edition: [Rev. and updated ed.]Description: p. cmISBN:

0415227208 (pbk.)
0415227194 (hbk)

Subject(s):

Interpersonal communication

DDC classification:

302.3/4 21

LOC classification:

BF637.C45 H33 2003

Contents:

Introduction : the importance of interpersonal skills -- Interpersonal communication : a skill-based model -- Nonverbal communication -- Rewarding and reinforcing -- Questioning -- Reflecting -- Listening -- Explaining -- Self-disclosure -- Set induction and closure -- Assertiveness -- Influence and persuasion -- Negotiating -- Groups and group interaction -- Concluding comments.

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Title notes ( 2 )
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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Book	University Library Regular Circulation	Circulating	BF637 C45 H33 2003 (Browse shelf(Opens below))	Available		3UPML00015234

Includes bibliographical references and index.

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