Quality management handbook / edited by Max Hand and Brian Plowman. - Oxford : Butterworth-Heinemann, 1992. - xi, 267 p. : ill. ; 24 cm. - CIMA professional handbook series . Includes bibliographical references and index. ISBN: 0750601434 Subjects--Topical Terms: Total quality management. Index Terms--Curriculum Objective: SOM1 LC Class. No.: HD62.15 / .Q36 1992