Angell, Pamela. Business communication design : creativity, strategies, and solutions / Pamela Angell. - 2nd ed. - Boston : McGraw-Hill/Irwin, c2007. - xxviii, 612 p. : ill. (chiefly col.) ; 26 cm. Includes bibliographical references (p. 588-599) and index. ISBN: 0072963611 (alk. paper) 0073223581 9780072963618 Subjects--Topical Terms: Business communication. LC Class. No.: HF5718 / .A746 2007 Dewey Class. No.: 651.7