TY - BOOK AU - Kates,Andrea TI - Find your next: using the business genome approach to find your company's next competitive edge SN - 9780071778527 (alk. paper) U1 - 658.4/012 23 PY - 2012/// CY - New York PB - McGraw-Hill KW - New products KW - Diffusion of innovations KW - Strategic alliances (Business) KW - Strategic planning N1 - Includes bibliographical references and index; The business genome: the key to next -- A new outlook for business -- The find your next process -- Products and services -- Customer impact -- Talent, leadership, and culture -- Process design -- Secret sauce -- Trendability ER -