Business process reengineering : breakpoint strategies for market dominance /
Henry J. Johansson ... [et al.].
- Chichester [England] ; New York : Wiley, 1993.
- xiv, 241 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0471938831
Total quality management. Just-in-time systems. Industrial management. Reengineering (Management)