TY - BOOK AU - Evans,D.R. TI - Essential interviewing: a programmed approach to effective communication SN - 0818503424 : AV - BF637.I5 E87 U1 - 158/.3 PY - 1979/// CY - Monterey, Calif. PB - Brooks/Cole Pub. Co. KW - Interviewing N1 - Includes index; Bibliography: p. 267-268 ER -