The relationship-based enterprise: powering business success through customer relationship management / Ray McKenzie,1946-

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Material type: Text

TextPublication details: Toronto : McGraw-Hill, c2001.Description: xiv, 368 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Book	University Library Regular Circulation	Circulating	HF5415.5 M24 2000 (Browse shelf(Opens below))	Available		3UPML00008005

Includes bibliographical references and index.

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