Delivering customer service: how to win a competitive edge through managing customer relationships successfully /
Payne, Shelia.
Delivering customer service: how to win a competitive edge through managing customer relationships successfully / Shelia Payne - Hongkong : Grolier International, c1997. - 188 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0717297403
Marketing Management --M211,
Introduction to Marketing Management --MGT155,
Delivering customer service: how to win a competitive edge through managing customer relationships successfully / Shelia Payne - Hongkong : Grolier International, c1997. - 188 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0717297403
Marketing Management --M211,
Introduction to Marketing Management --MGT155,