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Keeping your cool under fire : communicating non-defensively /

Wells, Theodora.

Keeping your cool under fire : communicating non-defensively / Theodora Wells. - New York : McGraw-Hill, c1980. - x, 373 p. : ill. ; 24 cm.

Includes indexes.

Bibliography: p. 347-361.

ISBN: 0070692505

Subjects--Topical Terms:
Interpersonal communication.
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